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Terms & Conditions

Terms and Conditions

Last Updated: February 5, 2026

Welcome to PaymentSewa. These Terms and Conditions (“Terms”) govern your use of our payment processing services, hardware, and website. By signing a Merchant Application Form or using our services, you agree to be bound by this agreement.

1. Information About Us

PaymentSewa is  a company registered in Dartford, UK

  • Company Number: 07846 002170

  • Registered Office: Dartford, UK

  • Nature of Business: Payment support services and management consultancy.

2. The “Sewa” Service Commitment

In line with our name, Sewa (Service), we commit to providing:

  • Transparent pricing with no hidden “hustle” fees.

  • Reliable 24/7 technical support for all UK merchants.

  • Secure processing backed by over 20 years of industry experience.

3. Merchant Obligations

To maintain a secure payment environment, you agree to:

  • Compliance: Maintain PCI DSS compliance at all times.

  • Hardware Care: Use our POS terminals only for their intended purpose and protect them from tampering or unauthorized access.

  • Accuracy: Provide truthful information regarding your business type and estimated transaction volumes.

4. Fees and Settlements

  • Processing Fees: Fees are based on the custom quote provided to you and are deducted from your gross sales before settlement.

  • Settlement Cycle: Funds will be settled into your nominated UK bank account within the timeframe specified in your merchant agreement (typically T+1 to T+3 business days).

  • Chargebacks: You are liable for all chargebacks and associated administration fees (£25 per instance). You must provide requested evidence for disputes within 7 days.

5. Hardware and Equipment

  • Leasing/Purchase: Title to leased equipment remains with PaymentSave (UK) Ltd. Purchased equipment carries a 12-month manufacturer warranty.

  • Replacements: We provide a 24-hour replacement service for faulty terminals, provided the fault is technical and not caused by accidental damage or liquid ingress.

6. Prohibited Activities

You may not use PaymentSewa to process transactions for:

  • Illegal goods or services under UK law.

  • Unregulated financial services or “get rich quick” schemes.

  • High-risk sectors not explicitly approved during your onboarding.

7. Data Protection

Your privacy is vital. We process all personal and transaction data in accordance with the UK GDPR and our Privacy Policy. We use Level 1 PCI-compliant encryption to ensure that sensitive card data never touches your local servers.

8. Term and Termination

  • Contract Term: The initial term is specified in your Merchant Application.

  • Cancellation: You may terminate this agreement by providing 30 days’ written notice prior to the end of your current term.

  • Immediate Suspension: We reserve the right to suspend your account if we detect fraudulent activity, excessive chargebacks, or a breach of security.

9. Limitation of Liability

To the extent permitted by law, PaymentSewa shall not be liable for:

  • Loss of profit or business interruption due to third-party network outages (e.g., Visa/Mastercard downtime).

  • Indirect or consequential losses arising from a terminal malfunction.

10. Governing Law

These Terms are governed by the laws of UK. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

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